Return to previous page

FAQs

Frequently Asked Quentions

Order & Payment

You will be able to enter your shipping address after clicking “Proceed to Check-Out” on our shopping cart.

Your credit card will be charged after you click “Place Order”

There could be several reasons on why your credit card is declining. Please contact our customer sever team at 1 888-585-5606 and we will be happy to assist you! 

Track & Shipping

Orders are shipped by USPS or FedEx. Second Day Shipping is available on for an additional fee. 

Orders that are placed by 1PMest Monday to Friday will be shipped out same day. Ground shipments typical take 2 to 5 business days. 

If you have not received your order and your order shows in tracking that it has been delivered please contact Customer Escalation at 1 (888) 585-5606 and we will be happy to assist. 

 

Creating an account is optional. An an account can even be created at time of checkout.