The Discount Headquarters Return Policy allows you to return most merchandise purchased in-store and DISCOUNTHQ.COM for up to 30 days after the original purchase date, with or without receipt except for the following items which are subject to the noted restrictions and require a valid Discount Headquarters receipt or Discount Headquarters account look-up:
Non-Returnable items
Mystery Boxes & Wholesale Lots are non-returnable & are not eligible for refunds or returns. All sales of these items are considered final sale at completion of checkout. Cancellation of Mystery Boxes is prohibited.
Costume Makeup, Costumes & Costume Accessories are non-returnable & are not eligible for refunds or returns. All sales of these items are considered final sale at completion of checkout.
Beauty Purchases are non-returnable & are not eligible for refunds or returns. All sales of these items are considered final sale at completion of checkout.
Premium electronics and watches must be returned within 15 days of purchase with the original packaging and a valid receipt or account lookup. When returning any premium electronic devices, please be sure to remove any personal data or information that may be stored on the device.
We may ask for a valid ID on certain returns, so please have one handy just in case. Some returns may be subject to our refund verification system. Refunds may be limited or declined.
