Delivery
Fast Delivery on thousands of products!
Shipping Options
The Courier Delivery Lead Time denotes the duration in days required for your order to reach you, commencing from the day we dispatch it.
This lead time is subject to variation based on the delivery address of the buyer and the operational days of the courier service.
It's important to note that we cannot guarantee an exact delivery time for orders. For updates on the status of your order, please refer to the tracking number sent to your email. Delivery updates will be reflected approximately every 24-48 hours.
⚠️ Note
Please ensure the accuracy of your address. In case of any errors, you can modify your delivery address or add a new one by contacting us via email at support@discounthq.com or by calling our hotline at 1 (888) 505-4691.
1. Order the Product and proceed to checkout
2. Choose from our available shipping option
3. You Will Receive an Order Confirmation Message
4. Wait for your order to arrive
Ground Shipping
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Ground Shipping: Get it in 3-5 working days |
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Ground Shipping is available nationwide. |
Free Shipping on all order $60+ |
Express Shipping
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All day delivery from 7am - 8pm. Order by 7pm: |
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Express Shipping: Get it in 2-3 working days just add express shipping at checkout |
2 Day shipping is available in the United States for an additional charge. |
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Orders placed before 2PM eastern standard time will ship out same day Monday to Friday.
To track your order and obtain order status please visit https://discounthq.com/ts-shipment-tracking/
FAQs
If your order hasn't arrived yet, we understand your concern and apologize for any inconvenience caused. To assist you in locating your order, please follow these steps:
Check Tracking Information: Verify the tracking number provided in the confirmation email or on your account page. This will give you real-time updates on the status and location of your package.
Delivery Lead Time: Keep in mind the estimated delivery lead time mentioned in your order confirmation. Sometimes delays can occur due to unforeseen circumstances, but most orders arrive within this timeframe.
Contact Customer Support: If you're unable to track your order or if it's beyond the estimated delivery time, reach out to our customer support team. They'll investigate the issue and provide you with further assistance.
Address Verification: Ensure that the shipping address provided during checkout is correct. Sometimes delays can occur if there are errors or incomplete information in the address.
Delivery Attempts: Check if there have been any delivery attempts by the courier. In some cases, they may have tried to deliver your order, but you were unavailable to receive it.
If you've followed these steps and still haven't received your order, please don't hesitate to contact us at support@discounthq.com. We're here to help resolve any issues and ensure that you receive your order as soon as possible.
No, we do not ship on public holidays and weekends. Our shipping services operate on regular business days, excluding public holidays and weekends. If your order is scheduled to be shipped on a public holiday/weekends, it will typically be shipped on the next available business day. We apologize for any inconvenience this may cause and appreciate your understanding. If you have any further questions or concerns, please feel free to reach out to our customer support team for assistance.
In certain cases, yes, a signature may be required upon delivery for some orders. This is typically for high-value items or shipments that require verification of receipt. However, for standard deliveries, a signature may not be necessary, and the courier may leave the package at your doorstep or with a neighbor if you're unavailable.
If a signature is required for your order, the courier will usually make multiple attempts to deliver the package. If you know you won't be available to sign for the delivery, you may be able to provide special instructions for the courier, such as leaving the package in a specified location or with a neighbor.
For specific details regarding the signature requirement for your order, please refer to the tracking information provided or contact our customer support team for assistance. We're here to ensure that your delivery experience is convenient and hassle-free.
